Security Operations (SecOps) is tasked with protecting the University of Arizona network. Our primary function is the deployment and maintenance of the network security infrastructure, composed of devices such as firewalls, intrusion detection systems, and virtual private networks (VPN). SecOps also acts as a triage point for security incidents, provides containment and prevention guidance to departments and network managers in the event of a security breach, and may block either external IPs or internal network devices due to security threats. We also offer vulnerability scanning services, either by request or setting up an account for on-demand self-service scanning.
(please note that depending on the configuration of your subnet, not all services may be available for your subnet)
Our operationally adjacent units are Network Operations (org chart) which handles the design and management of the University network, and the Information Security Office, which handles University security policies as well as security awareness and education. Units which provide direct user support include UITS' FrontLine Services, which includes the 24/7 Support Center, and departmental IT staff/network managers.
SecOps primarily manages network security infrastructure and provides security related support to other IT support groups, and typically does not provide direct technical support to end users or for workstations/laptops.
If you are the network manager for an IP range on campus, please make sure that your information is up to date in UITS' Network Manager Database. Keeping your contact information and IP ranges of responsibility up to date allows us to contact you in the event of a security incident involving your machines, lets you request certain services such as managed firewalls, gives you access to certain tools, and has a number of other rights and responsibilities. For more information, see the Network Managers Database.
There are a number of resources available to keep up with new vulnerabilities and security events as they are announced: