The University of Arizona

Operating System/Network Vulnerability Scanning (Qualys)

The University network/system security assessment program uses QualysGuard Software as a Service to scan for network/systems vulnerabilities. The goal of the program is to identify vulnerabilities for correction before they can be exploited. This tool is used by UITS staff and, upon request, available to registered network managers to scan their own networks.

How to Access or Request 

(from the official University Information Security Office (UISO) page on Qualys scanning)

Authorized system administrators, network engineers and security analysts may scan individual critical devices or entire network segments within their administration. Because UA has a limited number of licenses, computers entered in the Critical Device Registry are given priority for vulnerability scanning.

Network discovery and mapping may be performed without limitation on entire network segments within a Network Manager's administration.

To register for an account, a UA employee must:

  • Read the tutorial in the Quickstart guide
  • Be registered in the Network Manager database for all IP addresses to be scanned for vulnerabilities or IP address ranges to be mapped

To request an account, qualified persons should contact the Information Security Office (InfoSec) [at iso@u.arizona.edu] with the following information:

  • Requestor's name
  • Unit's name
  • Name of the dean, director or department head who is ultimately responsible for the data stored in the computers to be scanned (who is known for this purpose as the "Executive Business Unit Manager")
  • For network discovery and mapping, the unit's IP address range
  • For vulnerability scanning, the IP addresses of devices to be scanned

InfoSec will contact the requestor with additional information and instructions.

For Support and Assistance 

1. For policy/registration questions regarding Qualys scanning: http://security.arizona.edu/isp601 2. For technical support with the Qualys product: Registered users can contact Qualys Technical Support by logging on to QualysGuard, and selecting "Help->Contact Support..." 3. For Qualys account support: Registered users who have forgotten their account information may contact UITS Security Operations to have their Qualys password reset. You can contact us either 1. via an email to secops at arizona dot edu from your email.arizona.edu account, or 2. via a web request through the CID Service Request form -- click on the 'SecOps' radio button, then "Other Requests".

Hours of Availability 

Qualys is available 24/7 other than during maintenance windows. QualysGuard maintenance windows are typically posted on their login page at: https://qualysguard.qualys.com